Manage Wecan Connect users

SUMMARY

Add users to Wecan Connect

Define a user as administrator on Wecan Connect

Block a user

Renew user password

Resend invitation link

 

Add users to Wecan Connect

Users can be added to Wecan Connect from Wecan Admin, to enable centralised management of all your users across the different products in the Wecan Suite.

 

Find out how to add users from Wecan Admin

 

How to access Wecan Admin:

add-users

  1. Click on Settings, in the top menu.
  2. Click on Users, in the left menu.
  3. Click in the sentence at the top right on "Use Wecan Admin to add users".

Tips: Once your users have been added to Wecan Admin, the next step is to add them to your Contacts Points. Find out more

 

Define a user as administrator on Wecan Connect

set-user-as-admin

  1. Open the product menu, in the top menu.
  2. Click on Wecan Admin.
  3. Click on Users, in the left menu.
  4. Click on a User from the list.
  5. In the Administrator section of the right sidebar, click on the toggle to give administrator rights.

 

Block a user

block-user

  1. Open the product menu, in the top menu.
  2. Click on Wecan Admin.
  3. Click on Users, in the left menu.
  4. Click on a User from the list.
  5. At the bottom of the right sidebar, click on Block.

 

Renew user password

reset-user-password

  1. Open the product menu (9 dots icon), in the top menu.
  2. Click on Wecan Admin.
  3. Click on Users, in the left menu.
  4. Click on a User from the list.
  5. In the Administrator section of the right sidebar, click on Reset password.

Note: User will be able to renew his password the next time he logs in.

 

 

Resend invitation link

wecan-admin-send-invitation-link

  1. Open the product menu, in the top menu.
  2. Click on Wecan Admin.
  3. Click on Users, in the left menu.
  4. Click on a User from the list with a Pending invitation status.
  5. In the Administrator section of the right sidebar, click on Send invitation link.

Note: User will receive a new email with a link to join your company.