How to use the Wecan Connect Mobile Application

Discover the Mobile Application interface and essential features

SUMMARY

Download the Mobile Application

Interface overview

Switch from Pro to personal account

Attach a file to a message

Reply and forward a message

Archive a conversation

Activate biometrics on a phone

 

Download the Mobile Application

Download Wecan Connect Mobile App from App Store (Apple) or Play Store (Android).

 

You are a Professional?
Discover how to create a Professional account.

Discover how to join a Company

You are an Individual?
Discover how to create a Personal account

 

Interface overview

Chats page:

1. Compose a new message.
2. Access to Archived conversations.
3. List of Contact Point conversations.
4. Access to Contacts list.
5. Access to Circles list.
6. Access to Chats list (current page).
7. Access to Settings page.
   
   

Conversation page:

1. Conversation.
2. Message options (reply, forward, copy, delete).
3. Writing area.
4. Add attachment.
5. Send button.

 

Switch from Pro to personal account

 

     

1. Tap Settings.
2. Tap another account to switch.

 

You don't have a Professional account yet?
Discover how to create a Professional account.

You don't have an individual account yet?
Discover how to create a Personal account

 

Attach a file to a message

You can add one or more attachments such as images or documents to a message. Accepted formats are: JPEG, PNG, PDF, GIF, SVG, HTML.

To add an attachment:

 

1. Tap paperclip icon at the right of writing area.

2. Choose between:

• Camera: to take a photo and send it.
• Gallery: to display, select and send your images.
• Document: to display, select and send your documents.

3. Optional: write a message.

5. Tap Send.

 

Reply and forward to a message

Reply to a specific message:

1. Open a conversation.
2. Tap a message for a few seconds to display the options menu.
3. Tap Reply.
4. Write a message.
5. Tap Send.
   
   

Forward a message:

 

1. Open a conversation.
2. Tap a message for a few seconds to display the options menu.
3. Tap Forward.
4. Tap on a contact to send the message directly.

 

Archive a conversation

Log in to Wecan Connect Web Application
Archiving a conversation from the Web Application

 

Activate biometrics on a mobile phone

Activate biometrics (Face ID) on Apple phones:

1. Tap Settings.
2. Tap Face ID and code.
3. Tap Configure Face ID.
4. Follow the on-screen instructions.
   
   

Activate biometrics (Fingerprint) on Android phones:

1. Tap Security & Privacy.
2. Tap Device lock.
3. Tap Face & Fingerprint Unlock.
4. Tap Fingerprint Unlock.
5. Follow the on-screen instructions.
   
   

Why do I need to activate biometrics on my mobile phone?